Getting started
Make your page and share it.
How do I make a page?
Go to Make your page. Add a photo, your name, what you do, one line about you and your links. Everything you change shows up on the phone preview as you type.
Making a page is free. You can start without an account and make one when you publish.
How do I pick my address?
Type it in the box at the top of Make your page, after profilejar.com/. You'll see Available if it's free, or a note if it's taken.
Use letters, numbers, dots, dashes and underscores, up to 30 characters.
How do I add a photo?
Tap Add a photo under Cover photo and choose one from your phone or computer. It fills the first screen of your page, and your page takes its colors from the photo.
Photos you upload while you edit stay next to the cover, so you can switch between them with one tap.
Can I move my photo to show a different part?Coming soon
Not yet. For now, your photo is placed a little above center. If the part you want is cut off, crop the photo on your phone first, then upload it again.
How do I add links?
Under Links, tap an icon, like Instagram or TikTok, and type your handle. The start of the address is filled in for you.
You can also paste any link. If it's a site we know, the right icon and name show up on their own. Use the arrows to move a link up or down.
How do I publish?
Tap Publish at the top. If you haven't made an account yet, you'll be asked for your email and a password, so you can edit your page later from any phone or computer.
After you publish, the button says Publish changes whenever you've edited something. Your live page updates when you tap it.
How do I share my link and QR code?
When you publish, you'll see your link and your QR code. Tap Copy to copy the link, and put it in your bio or send it to anyone.
Tap Save QR code to save the code as an image. Anyone who points their phone camera at it lands on your page.
Getting paid
Payouts, fees, taxes and refunds.
How do I set up payouts?
Publish your page first. Then, under Getting paid on Make your page, tap Set up payouts. Stripe opens and asks for your details and your bank. It takes a few minutes.
When you're done, you come back to your page and see Taking tips. If Stripe needs a few more details, you'll see Finish with Stripe instead.
Your tips go into your own Stripe account. Profilejar never holds your money.
When does the money arrive?
Each tip goes straight to your Stripe account. Stripe then sends it to your bank on your payout schedule.
You can see your balance, your upcoming payouts and your schedule in your Stripe dashboard.
Do I keep the whole tip?
Yes. You keep 100% of every tip. The person tipping pays a small service fee on top, and they see it before they pay.
The service fee covers the card fee and Profilejar. Nothing is taken out of your tip.
How much is the service fee?
It's the card fee plus 5% of the tip, rounded up to a whole dollar. Some examples:
Tips can be from $1 to $1,000.
What about taxes and my records?
Every tip is paid into your own Stripe account, so your full record of payments and payouts is in your Stripe dashboard. You can download it from there.
Stripe handles tax forms for your account where they're required. We can't give tax advice, so check with a tax professional about how to report your tips.
How do refunds work?
You can refund a payment from your Stripe dashboard. If someone asks for their money back, that's where to do it.
A refund button in Profilejar is Coming soon
For fans
Tipping someone on Profilejar.
How do I tip someone?
Open their page, from a link or by pointing your camera at their QR code. Pick an amount, or tap Other to type your own, then tap the pay button.
Can I pay with Apple Pay?
Yes. On an iPhone or Mac with Apple Pay, you'll see the Apple Pay button. On Android, you'll see Google Pay. If neither is set up, you can pay with a card instead.
Do I need an account or an app?
No. You don't need an account, and there's nothing to download. The page works in your phone's browser.
Will I get a receipt?
After you pay, you'll see a thank-you screen with the amount. The payment shows on your card statement with PROFILEJAR in the name.
Emailed receipts are Coming soon
What is the service fee?
A small fee you add on top of your tip, so the person you're tipping gets all of it. It covers the card fee and Profilejar. You see the exact amount before you pay: $1 on a $5 tip, $2 on $10 and $9 on $100.
In person
Take tips at the bar, the stage or the room desk.
How do I print my QR sign?
After you publish, tap Save QR code. It saves as an image you can print at any size, and it stays sharp. Put it wherever people can see it.
If you change your address, your code changes too, so print a new one.
A ready-to-print sign with your photo and name is Coming soon
Account
Logging in and changing your page.
How do I log in?
Tap Log in and use the email and password you signed up with. You'll go straight to your page, ready to edit.
I forgot my password
On the log in page, tap Forgot your password? and type the email you signed up with. Support will send you a link to set a new password. The link works once, for 3 days.
You can also reach support from the contact page.
Can I change my address?
Yes. Log in, type a new address in the box at the top and tap Publish changes.
Your old address stops working right away, and so does any QR code you printed for it. Update your bio links and print a new code.
How do I delete my account?
Ask support from the contact page using the email you signed up with, and we'll delete it for you.
Deleting it yourself from your account is Coming soon
Hotels and teams
A page and a code for everyone on staff.
Can my hotel or venue use Profilejar?
Yes. Each person gets their own page and code, and tips go straight to them. See Profilejar for hotels and teams.